Tag: Institutional Clients

CapSouth Wealth Management was founded in 2001 and provides financial and wealth management planning and investment advice to individuals, families, and companies across the southeast.  The right individual will embody our core values.  They will have extremely high integrity, accountability, and respect for others.  They will be driven to continuously improve and collaborate well with others.  We are a family first organization that embraces change and offers competitive pay, great benefits, and potential for growth.

1. MISSION

A Client Service Associate provides client service support, retirement plan support, and investment management support, usually with other professionals on the team, and under the supervision and mentorship of a Wealth Advisor.  Most of the Client Service Associate’s time is spent scheduling meetings & requesting documentation, managing paperwork, prepping and following up on client and team meetings, maintaining the CRM, confirming follow-through on commitments, and other duties as necessary.

1. ESSENTIAL RESPONSIBILITIES

• Creates agendas, meeting notes/minutes, and assigns appropriate follow-up tasks to team members, as necessary.
• Ensures Retirement Plan Committee and Participant Education meetings are scheduled, confirmed, and up to date.
• Creates client service tasks/sequences and assigns out as needed.
• Processes necessary paperwork and performs administrative tasks for onboarding and service.
• Coordinates meetings, documentation, and follow-up with clients.
• Coordinates with plan sponsors, retirement plan administrators, and retirement plan committees.
• Attends Retirement Plan Committee Meetings (RPC), creates minutes, and provides client service support to all clients.
• Creates and maintains client data/informational sheets and ongoing agendas for each client.
• Brings relevant and timely information to internal team meetings.
• Infrequently, CSA may attend and takes notes for employee education meetings and enrollment meetings as directed by the Lead Advisor (may require limited overnight travel).

III. POSITION SPECIFICATIONS

Growth Responsibilities:

• Master software and procedures.
• Be able to understand client and advisor expectations and create a process to meet them.
• Having or actively pursuing a bachelor’s degree in a related field is preferred.
• Working towards CRPS and/or Series 65 License.

Skills and Knowledge:

• Self-starter.
• Demonstrates analytical ability, good judgment, problem solving, responsibility, personal integrity, and able to maintain confidential information daily.
• Reasonable knowledge of Human Resources Management, Benefits, Payroll, and/or 401k Plans.
• Enjoys working in a team environment and ensuring assigned tasks are completed.
• Excellent communication and listening skills.
• Proven Verbal & written communication skills, along with client service & interpersonal skills.

Benefits include:

• 401k plan with match, non-elective contribution, and potential for profit-sharing contributions
• 5 annual holidays
• Paid time off starting at 14 workdays the first year, increasing by one day annually, maxing out at 25 days per year (accrual rate based on hours worked so actual days may vary).
• Great medical benefits (partially subsidized by the company), along with the option to add supplemental medical coverage, dental, vision, long-term disability, life, voluntary life, and other supplemental plans.

To apply, email resume and cover letter to karmstrong@capsouthpartners.com.  Cover letter required. 

The position description above contains representative examples of work that will be performed in positions allocated to this classification. It is not required that any position performs all the duties listed, so long as primary responsibilities are consistent with the work as described. Roles and responsibilities can often be expanded to accommodate changing business conditions and goals, as well as to tap into the skills and talents of the individuals in the company. Accordingly, associates may be asked to perform duties that are outside the specific functions that are listed.